Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using airwaybilltracker.com (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

airwaybilltracker.com is a free web-based service that provides air waybill (AWB) tracking by redirecting users to official airline and cargo carrier tracking portals. The Service does not host, store, or display tracking data directly. Instead, it identifies the carrier from the AWB number prefix and redirects users to the appropriate carrier's official tracking website.

3. Use of Service

You may use the Service to track air waybills for personal or commercial purposes. You agree to:

  • Use the Service only for lawful purposes
  • Provide accurate AWB numbers when using the Service
  • Not attempt to interfere with or disrupt the Service
  • Not use the Service to track AWBs that you do not have authorization to track
  • Not use automated systems (bots, scrapers) to access the Service without permission

4. Privacy and Data Protection

4.1 General Privacy

We respect your privacy. The Service may store AWB numbers locally in your browser for convenience (recent tracking history), but we do not collect, store, or transmit personal information to our servers. We do not use cookies for tracking purposes beyond basic functionality.

4.2 GDPR Compliance (European Union)

If you are located in the European Economic Area (EEA), the following applies:

  • Data Controller: airwaybilltracker.com is the data controller for any data processed through the Service.
  • Legal Basis: We process data based on legitimate interest (providing the tracking service) and user consent where applicable.
  • Your Rights: Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. Since we do not store personal data on our servers, these rights primarily apply to local browser storage, which you can clear at any time.
  • Data Retention: We do not retain personal data on our servers. Local browser storage is controlled by you and can be cleared through your browser settings.
  • Data Transfers: The Service may redirect you to third-party airline websites. These transfers are subject to the privacy policies of those third parties.
  • Right to Complain: You have the right to lodge a complaint with a supervisory authority in your EU member state if you believe your data protection rights have been violated.

4.3 CCPA Compliance (California, USA)

If you are a California resident, the following applies under the California Consumer Privacy Act (CCPA):

  • No Sale of Personal Information: We do not sell personal information to third parties.
  • Your Rights: California residents have the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not engage in).
  • No Discrimination: We will not discriminate against you for exercising your CCPA rights.
  • Minimal Data Collection: We do not collect personal information beyond what is stored locally in your browser for functionality purposes.

4.4 UK GDPR Compliance

If you are located in the United Kingdom, the UK GDPR and Data Protection Act 2018 apply:

  • Data Protection Principles: We adhere to UK GDPR principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and accountability.
  • Your Rights: You have rights similar to EU GDPR, including access, rectification, erasure, restriction, portability, and objection rights.
  • ICO Complaints: You may file a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

5. No Warranty

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that:

  • The Service will be available at all times
  • All airlines or carriers are supported
  • Tracking information will be accurate or up-to-date
  • The Service will be error-free or uninterrupted

Tracking information is provided by third-party airlines and carriers. We are not responsible for the accuracy, completeness, or timeliness of tracking data provided by these third parties.

6. Limitation of Liability

6.1 General Limitation

To the maximum extent permitted by applicable law, in no event shall airwaybilltracker.com, its operators, affiliates, or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

6.2 UK/EU Limitations

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law in the United Kingdom or European Union.

6.3 USA Limitations

Some states in the United States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. In such states, our liability shall be limited to the maximum extent permitted by law.

We are not responsible for:

  • Delays, losses, or damages related to cargo shipments
  • Inaccuracies in tracking information provided by airlines
  • Unavailability of airline tracking portals
  • Changes to airline tracking systems or URLs
  • Loss of data stored locally in your browser

7. Third-Party Services

The Service redirects users to third-party airline and carrier websites. We are not responsible for the content, privacy practices, or terms of service of these third-party websites. Your use of third-party services is subject to their respective terms and conditions. We encourage you to review the privacy policies and terms of service of any third-party websites you visit.

8. Intellectual Property

The Service, including its design, functionality, and content, is the property of airwaybilltracker.com and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, create derivative works, reverse engineer, or attempt to extract source code from the Service without express written permission.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the Service after changes are posted constitutes acceptance of the modified terms. We will indicate the "Last updated" date at the top of this page. Material changes will be communicated through a notice on the Service, where feasible.

10. Termination

We reserve the right to terminate or suspend access to the Service at any time, without prior notice, for any reason, including violation of these Terms of Service. You may discontinue use of the Service at any time by simply ceasing to access it.

11. Dispute Resolution

11.1 UK/EU Users

If you are located in the United Kingdom or European Union, disputes arising from these terms or your use of the Service may be subject to the jurisdiction of the courts of England and Wales, or the courts of your EU member state, as applicable. You may also have the right to use the European Commission's Online Dispute Resolution platform.

11.2 USA Users

If you are located in the United States, disputes arising from these terms or your use of the Service shall be governed by the laws of the State of [Your State], without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in [Your Jurisdiction].

12. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

13. Contact

If you have any questions about these Terms of Service, or wish to exercise your data protection rights under GDPR, UK GDPR, or CCPA, please contact us through the Service or via the contact information provided on the website.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws:

  • UK Users: English law and the jurisdiction of the courts of England and Wales
  • EU Users: The laws of your EU member state, with EU regulations taking precedence
  • USA Users: The laws of the State of [Your State], United States
  • Other Jurisdictions: Applicable local laws